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CUSTOMER SERVICE MANAGER 1

  2024-05-08     Canteen, NA     All cities,TX  
Description:

**COVID-19 PRE-SCREEN PRIVACY NOTICE:** This notification relates to the possible collection of Personal Information upon entry to any Compass Group facility for the purposes of protecting our associates and customers from the risk/spread of COVID-19. This collection might include medical and health information, specifically your body temperature and whether you have or display certain symptoms of COVID-19, whether you have recently been in contact with anyone with symptoms of or who has tested positive for COVID-19, and whether you have recently traveled to area subject to Travel Advisory by the U.S. State Department. The Company will maintain this information under conditions of confidentiality. ** CUSTOMER SERVICE MANAGER 1**

**Canteen is seeking a Customer Service Manager in San Antonio, TX.**

**Monday through Friday schedule - excellent career growth potential.**

***Growth. Opportunity. Excellence.***

***Canteen***sets the national standard for ***excellence*** in automated retail, and ***EVERY*** segment of our business is thriving.We employ the best team in the industry and their dedication, collaboration and passion fuels our ***growth****.* **YOU** bring the enthusiasm, customer service and commitment; well supply the ***opportunity*** and innovation. **TOGETHER** well continue to transform the micro-market, dining, coffee and vending industry.

***Come grow with us. We are Canteen.***

****Key Responsibilities:****

* Responsible for site visits and client retention

* Assist branches with grand openings

* Ensure we are compliant with local and national account standards; review corporate compliance reporting

* Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)

* Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)

* Coordinate efforts to improve the customer retention and client experience at the point of sale

* Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue

* Drive compliance to merchandising standards

* Assess performance by location through audit reports (Quarterly District Evaluations)

**Preferred Qualifications:**

* A Bachelors degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable

* Route management, retail and merchandising experience is preferred

* Food & beverage experience

* Excellent communication skills required

* Must be able to travel to client sites

* Must be passionate about providing world class service to our clients and customers

**Apply to Canteen today!**

*Canteen is a member of Compass Group USA*

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

**Req ID: 630815**

Canteen

HELEN L WINTER

SALARIED EXEMPT

**Nearest Major Market:** San Antonio

**Job Segment:** Service Manager, Merchandising, Customer Service, Retail


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